Câu hỏi thường gặp

Q1: What drawings/files do you need to design a custom wire harness fixture?

A: We prefer STEP, IGES, DXF, DWG for precise fixture layout. PDF harness drawing is also acceptable for quotation. Please also share connector list, pin map, harness BOM, assembly sequence and tolerance requirements. If you only have physical harness samples, you can send samples to us for reverse design.

Q2: Can you design routing board / test fixture based only on my finished harness sample?

A: Yes. You can ship one finished harness sample to our factory. Our engineering team will scan and measure the cable layout, then build fixture design. Extra measurement fee may apply, and will be refunded when mass order confirmed.

Q3: Can you modify existing fixture design or upgrade old jigs?

A: Yes. We support redesign, adding locating pins, upgrading quick-release mechanism, modifying routing channels for new harness variants. Send photos + original drawings for evaluation.

Q4: What tolerance can your fixture achieve?

A: Standard tolerance
±
0.05mm for positioning pins and precision blocks. For aerospace or high-end automotive projects, we can reach
±
0.02mm upon request.

Q5: What materials are available for harness fixtures?

A:

– Bakelite:Most popular for routing boards, low cost, good wear resistance, widely used in auto harness assembly

– POM (Delrin):High precision, smooth surface, low friction, for small & precise cable jigs

– Aluminum:Light weight, high rigidity, anodized surface, suitable for heavy-duty or frequently changed workstations

– Acrylic:For prototype visual demo only, not recommended for mass production line

Q6: What surface treatment options do you offer?

A: Painting, black anodizing for aluminum, anti-slip texture, polish for POM. We avoid easy-scratch surfaces for workshop continuous use.

Q7: What is your MOQ for harness fixture?

A: MOQ = 1 set. We support single set prototype fixture for project validation.

Q8: How long for sample fixture production?

– Simple routing board: 3–5 working days

– Medium complexity fixture with locating pins: 7 working days

– Complex continuity test fixture with circuit interface: 10–15 working days

Lead time starts after deposit received and drawing confirmed.

Q9: Can you rush my fixture order?

A: Yes, rush service available for urgent projects. Rush lead time depends on fixture complexity, extra rush fee will be quoted separately.

Q10: What is the lead time for bulk production orders?

A: Normally 7–10 working days, based on quantity and fixture complexity. We will schedule production after drawing final approval and 100% payment.

Q11: How quickly can I get quotation?

A: Within 24 working hours after we receive your drawings and requirements. Complex test fixtures may take 48 hours for engineering evaluation.

Q12: Is the fixture design fee refundable when placing mass order?

A: Yes. For most projects, the design/prototype cost can be deducted from bulk order payment once mass production confirmed. We will clarify this term in the proforma invoice.

Q13: What payment terms do you accept?

A: T/T (Bank transfer): 100% payment before production only. For long-term cooperative clients, we can discuss other terms. We do not accept credit card or PayPal for large fixture orders.

Q14: How do you pack fixtures for export?

A: Export plywood case / thick carton with foam inner padding to prevent collision and damage during sea or air shipment. Each fixture will be labeled with model and part number.

Q15: What shipping options are available?

A:

– Small samples: DHL, FedEx, UPS (express door-to-door, 3–7 days)

– Bulk sets: Sea freight / Air freight. We can quote shipping cost separately or deliver goods to your Chinese freight forwarder warehouse.

Q16: Can you handle customs documents for import to Mexico / Brazil?

A: Yes, we provide commercial invoice, packing list. For Brazil / Mexico import, your local customs broker is responsible for import clearance and tax.

Q17: What quality checks will be done before shipment?

A: Full dimensional inspection, assembly test, fit test with harness / connector, visual surface inspection. We can send inspection photos and videos before delivery.

Q18: What is your warranty for fixtures?

A: 6-month warranty for manufacturing defects (not including normal wear and tear from daily production use). Damages caused by improper operation are not covered.

Q19: If fixture does not match my harness after arrival, what to do?

A: Contact us via WhatsApp or email immediately. Send photos/videos showing the fitting problem. Our engineer will analyze, offer modification solution or remake according to responsibility.

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